What Parcel Pro Offers
Parcel Pro describes itself as an insured shipping service for high-value goods such as jewelry and luxury items. UPS describes Parcel Pro as a UPS subsidiary, and a 2017 release called it a UPS Capital company.
According to UPS's Parcel Pro page, it is a multi-carrier service that names UPS and FedEx, and it lists jewelry, loose stones, watches and precious metals among the goods it handles. Parcel Pro's own pages also mention high-end cameras, drones, consumer electronics, luxury goods and antiques.
Shipments are created on an online platform that can be integrated with a website. UPS's page says pickup can be requested while creating a label, with the pickup date within 24 hours of the ship date and a window of two to four hours. The same page cites $200,000 of insurance coverage and directs customers with shipments above the limit to contact Parcel Pro.
Parcel Pro's product disclosure states that coverage is offered through Parcel Pro, Inc., a licensed insurance producer, under a policy from an authorized insurance company. It adds that you are not an insured, that any claim payment is directed to you as a loss payee, that coverage is not available in all jurisdictions or on all shipments, and that additional terms apply. Prices are not published on the pages reviewed, which direct you to request a quote.
What a Parcel Pro Claim Involves
Parcel Pro's claims page says to file as soon as possible after a loss or damage. For labels created on its platform, you log in, open the Claims menu, enter the tracking number, add the contents and value and upload your supporting documents.
It asks for a copy of the invoice or memo, photographs of the shipment, packaging and label, and other support such as video footage or a police report. You are asked to keep the original carton, contents and packaging until the claim is finalized. The page does not state a numeric filing deadline or payment time, so ask for these in writing.
Parcel Pro and Unival Compared
The table compares what each provider publishes. The Parcel Pro column reflects public pages checked in October 2026, and either provider can change its terms at any time.
| Feature | Parcel Pro | Unival |
|---|---|---|
| Service | Insured shipping for high-value goods | Insured, secure shipping for high-value goods |
| Cover cited | $200,000, per UPS's Parcel Pro page | Up to $150,000, and contact us if worth more |
| Carriers named | UPS and FedEx | Confirmed in your quote |
| Pickup | Requested when creating a label, with a two to four hour window | Arranged when you request a quote |
| Claims | Filed through the platform with invoice and photos | Set by the policy terms |
| Pricing | Not published, quote on request | Quoted before each shipment moves |
What to Ask Any Provider Before You Switch
Whichever provider you consider, these questions show whether the cover fits your shipments:
- Who is the insured party, and who receives a claim payment?
- What is the maximum cover per package and per shipment?
- How is the value of an item measured when a claim is paid?
- Which goods are excluded, such as loose stones, bullion or cash?
- How is pickup arranged, and how long is the window?
- What documents and deadlines apply to a claim, and how fast are approved claims paid?
Switching From Another Provider
You do not have to change everything at once. Shipments already booked stay under the terms they were booked with, so the simplest start is a quote on your next shipment, compared with what you pay and receive today.
Send the contents, declared value, pickup location and destination through the quote form, and ask each provider the same questions so the comparison is fair.
Where Unival Fits In
Unival combines full-value insurance, secure transportation and hands-on support for high-value shipments. Every shipment is quoted before it moves, so you know the coverage and the price in advance.
- Full-value insurance covers the declared value of the shipment up to $150,000. If your shipment is worth more, contact us before you ship.
- Secure transport services are arranged for high-value goods.
- Sellers who want shipping connected to their store can read about our API and Shopify integration, and you can track a shipment online.
- We serve jewelry and watch, precious metals, art and collectibles, technology, healthcare, business and ecommerce shippers, as well as cash movements.
See our guides to insured jewelry shipping, insured watch shipping and high-value parcel shipping, our overview of insured high-value shipping, our carrier insurance comparison and our page on shipping insurance cost.
Parcel Pro, UPS and FedEx are trademarks of their owners. This page summarizes publicly available information about Parcel Pro as checked in October 2026, for information only. It is not an official Parcel Pro or UPS document, and Parcel Pro's own terms control, so confirm the current terms with the provider before you ship.
