TRACKING & SUPPORT

Know where your shipment is. Know who to call.

Track your high value shipments throughout the journey and get direct support from a real Unival representative whenever you need it.

VISIBILITY & SUPPORT

Stay informed from pickup to delivery

Our tracking system keeps you informed throughout the shipment while our team is available when you need assistance.

Track your shipment

Follow the status of your shipment throughout its journey.

Stay updated

Get visibility into important shipment updates and delivery progress.

Get real support

Contact a real Unival representative when you need help.

WHAT YOU CAN TRACK

Track your high value shipment with clear visibility from pickup through every stage of the journey to final delivery

Shipment Status

See the current status of your high value shipment and stay informed as it moves from origin toward final delivery.

24/7 Tracking Access

Access your shipment information anytime and follow important updates as it moves throughout its journey.

Journey Visibility

Follow your shipment through each stage and stay informed from pickup through final delivery.

Responsive support

Get direct support whenever you need shipment information, updates, or help along the way.

REAL PEOPLE. REAL OVERSIGHT.

Tracking technology, backed by real people

When you need more than a tracking update, our team is here to help. Unival gives you a real point of contact who can answer questions, provide shipment information, and help resolve issues along the way.
Contact us

HOW IT WORKS

Track your shipment, from pickup to delivery

01

Receive your tracking number

Your shipment is assigned the information needed for tracking.

02

Follow its journey

Check the status as your shipment moves toward its destination.

03

Contact us when you need help

Our support team is available for questions or shipment issues.

WHEN SOMETHING CHANGES

What happens if there's an issue with my shipment?

If you have a question or an issue with your shipment, you can contact our customer support team directly. We can provide shipment information, help clarify delays or delivery updates, and assist you with the next steps when attention is required.

Your shipment is not left to an automated tracking page alone. Our team remains available when you need additional information or support.

A Unival representative assisting a client with a shipment
Unival Logistics

BUILT ON TRUST

Trusted experience behind every high-value shipment.

15+

Years of trusted service behind every shipment.

500k

Total number of shipments handled with care and precision.

150+

Long-term partnerships built through consistency.

1B+

Dollars in high-value goods transported securely.

DHLUnival LogisticsFedEx Express

FAQ

The most common questions about our service

01

What types of goods do you support?

We support businesses shipping valuable goods — jewelry, precious metals, fine art, and high value technology — where consistency, protection, and dependable handling matter more than standard parcel delivery.

02

Do you offer insurance for higher-value shipments?

Yes. We provide full-value insurance based on the declared value of your goods, so higher-value shipments are properly covered from pickup through final delivery.

03

How do your FedEx rates work?

Through our long-term FedEx partnership and shipping volume, we pass preferred FedEx pricing on to our clients — rates shaped around repeat, high-value shipping rather than one-off retail pricing.

04

Is this service built for one-off shipments or repeat business?

Both. We handle single valuable shipments as well as ongoing business logistics, and the service is designed to scale with recurring, long-term shipping relationships.

05

Can I track shipments while they are in transit?

Yes. You get real-time tracking throughout the journey, along with a dedicated point of contact who can give you an update whenever you need one.

06

What happens if a shipment needs attention while in transit?

Our team stays involved from pickup to delivery. If a shipment needs attention in transit, we act on it directly and keep you informed — you always know who is handling your goods.

When the shipment matters, every detail matters.

Tell us what you're shipping and we'll build the right combination of secure transport, full-value insurance, and protection.
Get a quote